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This Privacy Statement applies to the services and products of all companies affiliated with M.J.P. van Riel Holding B.V., including M.J. van Riel B.V., M.J.P. van Riel Materieel B.V. and Van Riel Forklifts B.V., hereinafter referred to as 'Van Riel'.
Van Riel respects the privacy of all users of its site and ensures that the personal information that you provide us with is treated confidentially.
The purposes for which Van Riel uses your data
We do not collect or use information for purposes other than those described in this Privacy Statement unless we have obtained your prior consent.
Sharing your data with third parties
Your information will not be shared with third parties, unless otherwise indicated in this Privacy Statement. In some cases the information can be shared internally. Our employees are obligated to respect the confidentiality of your data. To this end, the confidentiality has been agreed with the employees.
Inspection of our choices for personal data
We offer all persons from whom we collect data the opportunity to inspect, change or delete all of the personal information that has been provided to us up to that point and that is still available.
Use of personal data for our services
When you use one of our services or products, we sometimes ask you to provide personal information. This data is used to enable us to perform the service. The data is stored on Van Riel's own secure servers or those of a third party. We will not combine this information with other personal information that we have.
Handling of your transaction requests
If you request something from us, for example a product or service, or your call is returned, we will use the information you provide to handle your request. To make this possible it can be that we exchange information with others who are involved in the handling, such as Van Riel's business partners, financial institutions, transport and postal operators or government agencies such as the customs. Related to a transaction, we may also contact you as part of a customer satisfaction survey or market survey
Personalisation of our websites
We may use the information that we collect about you to introduce you to our services or products in a personalised manner. For example, we can offer you content that you may be interested in or we can make navigating our sites easier for you.
The offer of support
We may use your personal information to support the products and services that you have purchased from us. For example, we can inform you about an update or modification to a specific product or service.
Just as with the information we have collected indirectly about you, the information that you provide us with may also be used by us for marketing purposes. However, before we do this, we will give you the opportunity to indicate whether your information may be used in this way. You may opt out from receiving marketing material from us at any time. Follow the unsubscribe instructions ("unsubscribe") which are included in each email you receive from us with regard to marketing, or please indicate this when we call you or please contact us directly.
When you apply for a job at Van Riel or respond to a vacancy that may or may not be posted on our website, it can be that you provide us with information about yourself, such as your CV. We may use this information within Van Riel to process your application or response. Unless you explicitly state in the written information not to do so, we may keep the information on file.
Mobile apps and the use of information within social media
In the near future, Van Riel will make mobile apps available that can be downloaded from various so-called "mobile application marketplaces". If these applications are downloaded and used, we may ask you to provide specific personal information. Registration data is subject to this Privacy Statement and such data is protected in accordance with this Privacy Statement.
This Privacy Statement does not apply to any other content that you make available, such as images, information, opinions or other personal information that you disclose to other participants of these social platforms or applications. Please note that the content you make available on such platforms may be made widely available to others inside and outside Van Riel.
When you send us email or other communications, we may retain those communications. Sometimes we ask you for your personal data that is relevant for the situation in question. This makes it possible to process your questions and to answer your requests. The data is stored on Van Riel's own secure servers or those of a third party. We will not combine this information with other personal information that we have.
We collect data for research in order to gain a better understanding of our customers, so that we can tailor our services and product portfolio accordingly. Van Riel websites use "cookies" (text files placed on your computer) to help a website analyse how users use the site. The information generated by the cookie about your use of the website may be transferred to Van Riel's own secure servers or those of a third party. We use this information to track how you use the website, to compile reports on website activity, etc.
Most browsers are set to accept cookies by default, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features and services on our and other websites may no longer function properly when cookies are disabled in your browser.
Information security and accuracy
We want to protect and maintain the accuracy of your personal information. Van Riel in all reasonableness implements physical, administrative, and technical security measures to protect your personal information against unauthorised access, use, and disclosure.
Please be aware that under specific circumstances, personal data may need to be disclosed to public authorities by virtue of a court ruling, court order or legal process.
Retention period of your personal data
We will retain your registration information for as long as your account is active or for as long as is necessary to provide you with services or products. If you would like us to stop using your registration details to provide you with services then please contact us.
If you would like to change your details or have yourself removed from our files then please contact us. See the contact details below.
This Privacy Statement is geared to the use of and the possibilities offered on this site. Any modifications and/or changes to this site may lead to changes in this Privacy Statement. It is therefore advisable to view this Privacy Statement regularly.
Questions and feedback
We review our compliance with this Privacy Statement regularly. If you have any questions or feedback about this Privacy Statement then please contact us:
M.J.P. van Riel Holding B.V.